Privacy Policy

Last updated: October 15, 2023

1. Data we collect

At Laserics, we collect information that you provide directly to us through forms on our website, including name, email address, phone number, and company details. We also collect technical data such as IP address, browser type, operating system, and pages visited through cookies and analytics tools.

2. Purpose of processing

The data is used to process quote requests, simulate laser cuts, manage manufacturing orders, improve our services, and communicate with you about ongoing projects. Cookies and analytics tools help us optimize user experience and site functionality.

3. Legal basis and consent

The processing of your data is based on your explicit consent when submitting forms, as well as on the performance of a contract (manufacturing requests) and our legitimate interest in improving our services. You may withdraw your consent at any time by contacting us.

4. Storage and security

Your data is stored on secure servers with SSL encryption and restricted access. We retain information for as long as necessary to fulfill the described purposes or as required by applicable law.

5. Transfer to third parties

We may share data with hosting service providers, web analytics, email platforms, and CRM, always under confidentiality agreements. We do not sell or rent personal data to third parties.

6. User rights

You have the right to access, rectify, delete, limit processing, object to it, and request the portability of your data. To exercise these rights, contact us using the details below. We will respond to your request within a maximum of 30 days.

7. Cookies and tracking

We use first-party and third-party cookies for traffic analysis and site functionality. You can manage your cookie preferences from your browser settings. By continuing to browse, you accept the use of cookies according to this policy.

8. Regulatory compliance

This policy complies with the General Data Protection Regulation (GDPR) of the European Union and the Personal Data Protection Law of Argentina (Law 25.326). If you reside in California, the CCPA may also apply regarding data disclosure and deletion.

9. Commitment against misinformation

Laserics does not make misleading claims, does not use false urgency, does not present fictitious testimonials or endorsements, and does not claim unverified official affiliations. All information about technical capabilities and results is based on real and verifiable data from our plant in Argentina.

10. Contact

For privacy inquiries, to exercise your rights, or to request more information, contact us:
Address: Rivero 39151
Phone: (09)154976-1628
Email: info@laserics.com

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